Situation
Staff were disengaged from mandatory security training, leading to low completion rates and poor knowledge retention.
Task
Design and deliver an engaging, effective learning product that transforms compliance training into an enjoyable educational experience.
Action
Conducted comprehensive user research, analysing staff personas, security requirements, and pain points.
Designed a gamified, user-centred learning experience integrating augmented reality.
Balanced professional content with engaging gameplay mechanics to incentivise friendly competition.
Created an interactive interface with leaderboards and achievement systems to enhance engagement and retention.
Result
Generated company-wide excitement with immediate staff uptake and sustained engagement.
Increased training completion rates and measurably improved learning outcomes.
Strengthened team cohesion across organizational levels, with C-suite executives actively participating.
Successfully transformed mandatory security training into a sought-after, interactive experience that drove positive behavioural change.
AR Learning Research, Prototyping & UX/UI Thinking
Developed an AR-based learning product with geolocation interactions inspired by Pokémon Go. Created wireframes, mock-ups, and dashboard prototypes to transform security training into an engaging, exploratory experience that increased user participation.
I then sketched ideas for prompts, and a control dashboard.
Mini journey plan with loading logo and templates
Scalable Dashboard UX & Testing
Designed a scalable dashboard interface with ergonomically positioned help resources, tips, and scorecards. Applied consistent design patterns to build user familiarity, reduce the learning curve, and ensure quick access to critical features.
User-Centred Tablet Wireframes
Designed tablet-optimised wireframes focusing on ergonomic layout and intuitive navigation. Streamlined interaction patterns to reduce cognitive load, enhance usability, and minimise user friction, providing clear visual guidance for interaction and navigation flows.
‘What the Risk’ Branding & UX
Developed a distinctive brand identity with a strategic colour palette and typography to enhance clarity and engagement.
Leveraged playful “WTF” wordplay to highlight everyday security blind spots and increase risk awareness.
Iterative Mobile UX Refinement
Optimised the mobile interface through iterative testing and ergonomic design enhancements. Introduced slide-out help panels to improve accessibility and streamline user navigation.
Micro animations for steps and guidance
AR-Enhanced Staff Engagement
Validated high user engagement with AR features through testing, motivating participants to complete full collections. Integrated game mechanics into the e-learning platform, driving improved learning outcomes, higher platform adoption, and strengthened team cohesion via competitive gameplay.
Video Demo
