Situation
NHS neededDrive-in Test site guidance, based on Easy Read formats.
Task
Carry the scalable pattern into Easy Read user centred products.
Action
Creation of a series of Easy Reads for cognitively challenged users attending drive in testing sites during pandemic. Leveraging the trust and guidance of NHS and UKHSA, and reusing existing images, plus creating new icons for easy read personas.
Result
Received by users with positive feedback and high user uptake.
Successfully simplifying a complex procedure, with an easy UCD and accessible clear new icons.
