Crafting purposeful customer experience designs that connect creativity, service design and user needs by listening, understanding, and transforming insights into impactful solutions that resonate with both users and clients.
CASE STUDY/ 0-1 LAUNCH
Simplifying a complex system into a user-friendly experience.
CASE STUDY / USER CHOICES
Enhancing CX, using smart AI interactions and algorithms.
CASE STUDY / INTERACTION
Incorporating AR, to improve the learning experience.
NHS / UKHSA service design
Clear user journey design for Public Sector UK-wide use.
CX one-stop-help tool
Developed as a day-to-day 'Single source of truth' for risk awareness.
Bio Science learning
Building behavioural change & awareness
Vital staff learning platform
Initiated solutions to engage staff and encourage interaction
Immersive FinTech experience
Successfully integrated game mechanics into e-learning